Future of managers is programming and architecture

Today , managers have to optimize and sometimes to reegine their activities to achieve continuous improvement requested by General Management. This requires implementation of so-called ” quality ” approaches often based on the concepts of lean management . They should not only consider the case of their Direction optimizing its internal operations , but they should also include Read more about Future of managers is programming and architecture[…]

Race against the Machine – Erik Brynjolfsson and Andrew McAfee

Is America really running a race against the Machine ? Even if in August unemployment slipped to 7.3 %, its lowest level for five years, it is due mainly to people giving up to search a job. In the same time the part of American worker hits as well  its lowest point for years. In their book, Erik Brynjolfsson and Andrew McAfee explained that the trend has started many years before as it is shown in the picture below […]

Cooperation for transforming french economy.

If France does not transform its economy in depth, the financial crisis sounds the start of repeated crises. This transformation will not be the result of technical measures, but a radical change of mindset, behavior, know-how on the part of all stakeholders because the economies of the future will be economies of cooperation.
While we are going through one of the most serious financial crisis in history that contaminates all economic activities, we still have before us the thick walls against which the other day when our blind and unbridled race to growth-happiness will crash: aging poputlation, public health, dependency, pollution. Our elites employ a method that seems borrowed from the fire station of the eighth arrondissement of Paris, which is a stopgap “to save” or rather limit spending to what is necessary, which leads, nevertheless the deficits. Indeed, during the presidential campaign that just ended, have we not had discussions on accounting amounts that in view of the walls that lie ahead can only increase, even if proportions deserve to be controlled?
A light point in the consciousness of some who begin to advocate a re-industrialization of France. However, the potion is still dark, when it is not translated into budget lines or if they promptly doubt its effectiveness. Others recall with great horns that they are the flagships of the French economy and with some additional resources, they will restart the machine. This is for example the  Andromède  project of the French Cloud funded by the FSI (French Strategic Investment Fund). The project was viable it would have without difficulty, given the actors, secured funding or private, is it, and funding would be cheaper. In any case, the famous mid-sized SMEs that everyone is calling for have not been associated, or will they, as usual, the subcontractors who actually perform the tasks.
Finally, France is an orphan. In the 50s, she had a vision of economic development: engineering, industry, information technology, space weapons. The elite had a vision and hand levers that moved the entire country. In the 80’s a profound change in the global industrial economy occurred. We had the steel crisis. The elite repositioned on niche activities and for the rest on running the country in service activities. Today, she would have a vision, it would not concern levers able of driving all over the country. France is the orphan of a vision, each actor in economic claims it, but it is his own only.

That’s why my friends CIOs need the best whishes for 2012.

Riskprojects.PNGCIOs don’t need to read any comprehensive Chaos Manor report to know that project deliveries come always in late and are never or rarely in advance. It is like flights or train travels, things always happen in such way.  They undergo asymmetric events. If we try to get measures of it, we could find that when projects portfolio undergo 2 months delay in average on delivery planned time, there is no or few chance any project will be above 10 months delay, but real chance to have 30 above 2 months for hundred projects portfolio.

IT budgets always increase year after year. It is their fate since new projects increase IS functions and, consequently, yearly maintenance. To cope with this situation, CIOs have settled portfolio management process:they assess projects from several points of view -technical, business, risks, strategy…- and make priorities. It results in postponing low prority projects…

After a while, postponed projects pile up like sand and become high priority. So, IT budgets contain also low priority projects which have become high prority for budget year.

Finally, projects portfolio is viewed by Business units as postponing facility on behalf of IT Division. No matter Business units are main projects issuers who make IT budget growing. Moreover they use to complain for additional IT costs though they are not accountable for expected gains which projects business cases have set under their responsibility.

When a project is delayed, costs usually increase in proportion of the time. So current IT capital expenditure budget is also made of slipped projects pieces as current IT operations expenditure budget still contains projects slipped since they have already rolled out platforms.

As current IT budget is flood of slipped past projects, less and less room remains for new ones. Negotiations are hard. Pure IT projects are scrutinized and often postponed if they have not a strong costs saving business case. So are pieces around Business projects that not seem to be required to Business even though IT has stated they are highly desirable.

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It is time that Enterprise Architecture becomes a true art of Architecture…

louvrepyramide.jpgMost of enterprises expect from their IT Division to develop and maintain information and communications infrastructure which includes networking and telecommunications, desktop computing, business management information systems, systems for technical information and computer security. This is not the less classical in governance landscape. Then, IT Divisions have gathered excellent engineers, among them architects, who continuously arrange technology for the best of Business people. When business is looking after better machines to manufacture quickly engine parts or better systems to conduct more effectively business cases, it is supported by an IT Division able to deal with all technical questions. All seem to be fine for the best… except that during the pas ten years we crossed the road little by little.

Though business is now looking after whole plants which would be able to manufacture several type of products or whole systems which may be used for different types of business cases, investment choice is conducted the same way it was when we were on the other side of the road. Business people relying on its business background try to figure out how a whole plant should work and forward technical issues to engineers and IT Divisions. Would you entrust the design of a business building to business people ? You have the risk to get a warehouse with a row of tables and not much heating nor air conditioning except for exectives. I am not kidding, I really saw it in a high tech company.

By now, for such a design, it is usual to hire architects for this job, since everybody knows that people are more effective in an environment build for them, not only considering the job, but considering that they spend a fair part of their life doing the job. Even plants are arranged specifically around people doing their job, which contribute to high productivity and high quality. This is the result of a mix of comprehensive manufacturing knowledge, social psychology, building knowledge, business understanding, security all things which don’t fit in one head only. Architecure is the field of knowledge which gather input of all these fields to find effective solutions for buildings.

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Would you like to increase your organisation competences on Enterprise Architecture ?

Most of CIOs and managers see as an achievement to increase the competences of their organisation. They have better chance to outperform their goals and are stronger to withstanding the setbacks. Moreover, the collaborators who crossed a gap, improve their loyalty to them and to the company. They lower they attrition rate.

Yet, with architecture and enterprise architecture, you may be surprised. Although you have trained all your architects, you may not quicken the pace of changes in your information system architecture. This is because architects are doing only a small part of the architecture, main design and decisions are done by Project managers. Some companies have even coined the name “Technical Project managers” to promote architects to management position. This means that if you have invested to roll-out a framework like TOGAF among your architects, you may likely miss your ROI.

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Bureaucracy is not so good for modern business

Even if bureaucracy brings values of rationality, good organisation and high control, some famous managers like Jack Welch declare themselves as foes of bureaucracy. Because, in most of cases, this system does not fit with modern business. In spite of that, a lot of companies stick on bureaucracy illusion, especially in France where business culture is very compatible with it.
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Transparency is double-edged, but good for managers.


In this times, transparency is expected to fix a lot of ill behaviour which led to crisis. Better transparency brings the hope  to have trustworthy financial information and to improve market efficiency. Better transparency helps direct democracy and makes easier social and politics. However, a lot of our business is based on information asymmetry which is transparency contrary.

Accessing information is often matter of power. Less people know about your intentions, less they have control on you. Indeed, if you release all your strategic plans to the Market, it is easier to your competitors to counter you. On the other hand, if you say nothing about your plans, your intentions, how will you find people to follow you ? Finally transparency may be the right balance between information you need to keep for being able to succeed in your business and the one you should release to gather enough trust from your stakeholders to succeed.
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The very question is no more about services. This is infrastructure.

Today most of discussions regarding organisation performance turn around the concept of service. Companies and company sub-entities are deemed to be more efficient when committed to services delivery. Would it be due to modern economies orientation for which services industry represent 70% ? The successes of the cloud computing, of Software as a service associated with the spread of ITIL outside production departments, are far from the bottom of the drivers list. Even SOA, though a declining fame, contributed to service orientation success.

But, are they, all these, the same services ? Some people says these are different points of view. If true, it means that it exists a unique definition of service which unify all the previous. Then, all would be services ? this is the question of this post.
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