Digital transformation is a buzzword of today because it brings great promises to enterprises and new agile approaches allow to overcome hurdles of it. Yet, this is not that kind of experience that knows SERV+ company, quite the opposite.This case is the first in a series which aims to illustrate difficulties which  companies may struggle with. The case SERV+ SERV+ is facing a strategic problem: Read more about Failure 1 : a thwarted digital transformation[…]