Services management and SOA infrastructures may be the best investments for IT
At a UK IT conference, a senior IBM analyst provided some clues on what IT services will become in the future which were in short :
- 70% of 2005 CIO budget was labour
- Operations labour will be 73% of CIO labour budgets by 2008
- Application development will decline at –10% CGR to 2008
- If this trend continues, there will be not development budget left by …2012!
The first one recalled me a discussion I had with a senior consultant in France who defended the view that the best IT performance indicator was staff number. By this time I was not really convinced since I expected that IT value might curb staff importance in the discussion.